Help Center

Find answers to common questions and get the support you need

Frequently Asked Questions

How do I reset my password?

To reset your password:

  1. Go to the login screen
  2. Tap "Forgot Password?"
  3. Enter your email address
  4. Check your email for reset instructions
  5. Follow the link to create a new password

How do I delete my account?

To delete your account:

  1. Go to Settings
  2. Select "Account Settings"
  3. Tap "Delete Account"
  4. Confirm your decision
  5. Enter your password to verify

Note: Account deletion is permanent and cannot be undone.

How do I make my profile private?

To make your profile private:

  1. Go to Settings
  2. Select "Privacy"
  3. Toggle "Private Account" to ON
  4. Only approved followers will see your content

What is OLA and how does it work?

OLA (Our Local Activities) is Tagy's unique feature for discovering and creating location-based activities:

  • Create activities for others to join nearby
  • Find events and meetups in your area
  • Connect with people who share your interests
  • Set privacy controls for who can see your activities